We want you to be totally satisfied with your order. If you are unhappy with your purchase, please notify firstname.lastname@example.org of your dissatisfaction within 7 days of your order.
Naturally, we cannot accept returned merchandise which has been used or where the product seal is broken or has been removed. If you need to return your product(s), please do so within 7 days of purchase.
Shipping and handling fees are not included in refunds. You must ensure that the goods are packaged adequately to protect against damage. Please accompany your return with a copy of your website receipt, an explanation of why you are returning it and whether you would like a replacement or a refund.
The customer is responsible for postage for any returned items. We strongly recommend that the customer obtain proof of postage for any returned item.